Job Description:

The Candidate should have sound knowledge of Dynamics CRM entities,  workflows, configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model and UI development and, C#, .Net MS-SQL. The candidate must be detail-oriented and have the ability to manage and prioritize multiple demands from a large user base. The candidate should have deep knowledge of Dynamics 365 CRM in all technical and functional areas and strong BI skills.

Essential Duties & Responsibilities:

• Leading or participated in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system.
• Advising business users on best practices for CRM, development, or integration processes.
• Balance business users’ requests and requirements with technical constraints.
• Writing technical specifications for planned work.
• Mocking up specifications and facilitating the completion, testing, and deployment of development projects
• Building and configuring CRM forms, views, dashboards and workflows.
• Working closely with BI project teams or other resources for completion of projects related to the CRM system.
• Maintain code repository, VSTS backlog and source control.
• Regularly communicating with the Business Systems Manager and business users on the status of issues and projects
• Coordinate with Business Systems Manager to ensure overall business solution is positioned and implemented in line with global architecture and roadmap.
• Estimating the completion of tasks and managing resource time.
• Ensuring consistent release management, change management and project approval processes.
• Support of the application including fixing application issues.

Education: BSCS or BSSE

Experience Required: 2.5 years

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