Job Description

NIQ works with clients to provide insights, thought leadership to drive their business and grow their portfolios. Our team members are experts across various businesses helping our clients set growth strategies and are viewed as trusted partners by our clients.

The primary responsibility is to provide day-to-day support to Directors, Managers, and Seniors in the team across a range of client accounts, to develop and execute market research studies for your clients, to answer client business questions, and help them grow their business.

The role includes the preparation of questionnaires, analysis of data, presentations, and reports as well as internal responsibilities such as coordinating with various people to ensure the project is implemented. The role also includes an introduction to client engagement and consultancy.

RESPONSIBILITIES:

• To support and sell CR services, enhance client relationships and satisfaction 
• Prepare methodologies, questionnaires, write and discuss proposals in compliance with client needs
• Prepare budgets for each project in conjunction with the field manager and instruct the finance department regarding invoicing
• Assist in the smooth collection of debt from clients and communicate any contract/ job changes to the Finance department on a timely basis for invoicing purposes
• Prepare fieldwork instructions and sample structures for each project in conjunction with field manager
• Manage the day to day client relationships and ensure that all projects are completed on time to the required standard, and high client satisfaction is maintained
• Prepare coding and punching instructions and tabulation specifications for data analysts (DP)
• Check and approve final tables, prepare written report as required
• Send weekly project updates to the coordination center

Qualifications:

• Highly motivated, self-directed, pro-active & possess a driven personality capable of working within tight deadlines or agile environment
• Ideally someone with 1 years of working experience, but fresh graduates are encouraged to apply
• Resourceful, inquisitive and excited about new technologies
• Generates ideas for improvements, doing things differently, constructively challenge status quo
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Unflagging attention to detail & demonstrated commitment to the accuracy and completeness of the information

APPLY HERE