Job Details:

Remotebase is more than just a job search platform – we’re building a remote work community where you can thrive and succeed. We connect top tech talent with top clients and make it easy for you to find the job you want. So why wait? Join us and be a part of our bridge to success!

We are looking for an experienced professional who can combine their expertise in customer success management with talent acquisition to join our team as a Talent Success Manager.

The successful candidate will be responsible for managing the end-to-end talent experience and drive talent retention,

Key Responsibilities:

• Develop and execute a comprehensive talent success strategy that includes onboarding, training, support, and engagement programs to maximize talent retention and satisfaction.
• Proactively identify and address talent needs and concerns, working closely with cross-functional teams to ensure timely resolution of issues.
• Monitor and analyze talent success metrics, retention rate and churn, and leverage insights to inform product and service improvements.
• Develop and maintain relationships with key talent and network candidates. .
• Develop and implement talent acquisition strategies to retain top talent, including employer branding, candidate engagement, and diversity and inclusion initiatives.
• Work cross functionally with sales to determine the client’s hiring needs and requirements to ensure the talent is matched and prepared correctly.
• Develop and implement candidate retention programs to ensure a positive employee experience and reduce turnover.

Benefits:

• Fully remote with an option to work from the office. You decide when you would like to work from home (or anywhere in the world- upto 30 days a year if you are traveling) and when from the office.
• Opportunity to work with a truly global team
• Flexible timings. You decide your work schedule
• Health Insurance
• Paid leaves including paternal/ maternal/wedding leaves
• Fitness Reimbursement
• Annual company retreat

Requirements:

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• Minimum of 5 years of experience in customer success management and/or talent acquisition.
• Proven track record of driving customer satisfaction and retention in a customer-facing role.
• Preferred experience as a technical recruiter or similar role
• Strong understanding of talent acquisition best practices
• Experience with applicant tracking systems (ATS) and recruitment marketing tools.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers, candidates, and internal stakeholders.
• Strong analytical skills, with the ability to leverage data to drive business decisions.
• Ability to work independently and manage multiple projects simultaneously.
• Strong problem-solving skills and the ability to think creatively to develop effective solutions.

APPLY HERE