Comapany Description:
Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. Motive combines IoT hardware with AI-powered applications to connect and automate physical operations. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more.
Today, our team is made up of more than 3,000 employees, located across the world, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations. Visit our careers website to learn more about opportunities at Motive.
About the Role:
As a Technical Program Analyst, you will report to the Senior Manager of Technology Operations and will be responsible for overseeing the systems and tools powering our Global Technical Support Organization, including Genesys, Salesforce, Slack, and others. We’re looking for an experienced, dynamic, and growth-oriented individual to drive a state-of-the-art agent experience that is rooted in Salesforce and it’s supporting ecosystem. You’re a good fit if you have an interest and aptitude in understanding the business needs deeply and designing thoughtfully for not only efficiency but also for the highest quality and scalability. You think about the customer and agent experience first as you think through solutions and help identify ways to drive improvements.
What You’ll Do:
What We’re Looking For:
Published On: July 27, 2023 15:30
Salary: Unknown PKR
Experience: 3+ years
Job Type: Full Time
Location: Remote
Published: July 27, 2023
Update: July 27, 2023