DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.
Job Overview:
We are looking for a WordPress enthusiast, who knows how to write code on top of WordPress but also passionate about engaging with people socially in different tech/WP related communities and would like to pursue their career in developer relations or in digital marketing. As a community manager for WordPress you will be responsible for managing community engagements by hopping into different topics ranging from getting started to highly technical questions, creating thoughtful and compelling content, making connections with influencers and cracking relevant partnerships.
What You’ll Be Doing:
- Be a technical educator to build an active, loyal and passionate community.
- Own the execution and our vision for the WordPress community to drive brand awareness and growth.
- Responsible for producing educational, technical and aspiring content targeted at the problems of developers and businesses using WordPress/PHP.
- Become a voice of community/customers internally and collaborate closely with different teams including product (provide roadmap feedback), engineering (provide feedback and bugs/issue reporting).
- Build relationships with WordPress and PHP specific developers, partners and thought-leaders.
- Become an integral part of product marketing so that the value created in the product is always, effectively communicated to the audience (customers and prospects).
- Lead competitive research and analysis to support development / concepting of new ideas.
- Keep up-to-date with the latest industry news and be dedicated to actively spotting trends, product/feature releases, and other opportunities.
- Able to maintain Cloudways presence in the community by actively participating in the relevant communities and groups.
- Handle communication on all fronts with empathy.
- Manage and grow communication across all the channels such as Discord, Discourse, Stackoverflow, Slack, etc.
- Score new partnerships around co-marketing to increase brand awareness and product adaption.
What You’ll Add to Cloudways – A DigitalOcean Company:
- Qualification: Bachelor’s degree or above (Software Engineering / Computer Science)
- Experience: 1 Year or more (minimum)
- Web development skills and troubleshooting – Basic to intermediate
- Exceptional oral and written communication skills (English)
- Experience writing code, contributing to, and understanding of the community mechanisms
- Understand basic concept of digital marketing
- Analytical and data-driven mindset to build and nurture communities
- Experience in web development or digital marketing
- Knowledge of UI and UX
Personal characteristics:
- You love working with people and enjoy being helpful
- Goal oriented and passionate
- Attention to detail and good with multitasking
- Willingness to learn and grow
- Can think big and small
Why You’ll Like Working for Cloudways:
- We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
- We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
- We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the Pakistan, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees’ overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
- We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
*This is a hybrid job
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